Call Center Agent (Males)
tebcan.com a leading company working in digital health is looking to recruit “Male Call Center Agent”
Responsibilities:
Maintain a positive, empathetic and professional attitude toward patients at all times.
Communicate with customers through various channels.
Book patient appointments / medical surgeries with doctors in the network.
Respond promptly to patients’ inquiries.
Keep records of customer comments and complaints.
Ensure customer satisfaction and provide professional customer support.
Requirements:
Males only.
Amman resident.
Ability to work in different time shifts.
Holds a Bachelor’s degree in BA / Marketing or any related field.
Fresh graduate or 1 year experience in the same field.
Presentable and able to communicate with patients.
Skills Needed:
High teamwork skills
Persuasion skills
Excellent communication and training skills.
Listening capacity
Problem solving & Flexibility
Self-control
Empathy
Stress management
Qualified candidates can send their CVs to
With “Call Center” in the subject
