Q-Pros is looking to hire a “technical writer” to join their team in Amman.
Duties and Responsibilities:
-Gather information from existing documentation, user stories, manuals, procedures, specifications, and other IT-related documents.
-Collaborate with IT stakeholders to develop, maintain, and improve IT-related content.
-Collect, evaluate, and incorporate user feedback into published IT content.
-Use reverse engineering techniques to create documents for IT systems and applications that have no documentation in place.
-Develop and edit content for a variety of deliverables, including release notes, user guides, standard operating procedures, in-app help, and context-sensitive help.
-Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
-Collecting business requirements
-Performing requirements analysis, documenting in detail the requirements
-Leveraging charts to help in illustration to avoid missing requirements, ambiguity, contradictions
BSc in IT.
3-5 years of experience in technical writing and business analysis for software solutions.
-Advanced experience in requirements documentation and illustration.
(Sample documents might be requested before the interview for evaluation.)
-Experience in using ALM tools to manage requirements and user stories (TFS, Jira, etc.).
-Strong understanding of various enterprise software technologies and architectures.
-Good understanding of various projects' life cycles (Waterfall, Agile, etc.).
-Fluent in English—written and verbal.
-Strong attention to detail and must be a critical thinker.
-Excellent research and analysis skillset.
-A professional and positive attitude.
If you are interested, please send your CV to the below email.